Hand picked by our HR Technology experts after product testing, user research, and much debate - enjoy!
Browsing for excellent employee engagement software? You've come to the right place.
All too often, we find that companies don’t realize they need an employee engagement tool until it’s too late. Although this is a multi-faceted and complex topic, we have found the right employee engagement platform is critical to support your company’s efforts to keep productivity high and attrition low.
In this guide, we cover the entire landscape of employee engagement solutions. We start with a brief history to provide context, then we share the results of our research and experience. We hope to give you an end-to-end understanding so you can make a confident and informed decision on what to buy. But first, we share a list of some of our favorites and few words about how we decide who's the best among the best.
We take research seriously. To ensure we’re offering our readers the best solutions in a given software category, we are methodical, rigorous, and expansive in our research. We consult with HR professionals, vendors, and industry experts. We cut through the noise to bring you a carefully curated list of vendors and other essential information to help you find the right software platform for your business.
Here’s how we chose the best vendors:
Product: We believe in gaining a comprehensive understanding of a product before recommending it, so we start by getting to know the software. We meet with a senior executive (CEO or Head of Product) whenever possible for a demo and Q&A. We also test the product ourselves to ensure it has a solid UI, intuitive workflows, and the features to make it a best-in-class offering.
User feedback: We go straight to the source and compile feedback on user experience. Real-world input supports our commitment to diligence in our software evaluation methods and the products we recommend. Keeping up with the everyday experience of HR pros also puts new vendors on our radar and keeps us close to our community so we can better connect the right products to the right people.
Financial metrics: We are certified finance nerds, so we use all the data we can get our hands on to make selections for our guides. We comb through data for concrete statistics like retention rates, growth, profitability, and scalability. We evaluate the bottom line of each product because we know making a software purchase can put your reputation on the line.
Best for a use case: Software is never a one-size-fits-all product. Sometimes the best solution is free or cheap. Other times it’s the one that is best for global companies or the one that’s sized right for early-stage startups. Keeping this in mind, we include solutions across the spectrum so our readers can find the best fit for their unique needs.
Here's more detail if you want to read more about how we research vendors. Our dedicated staff writers rely on hard data, impartial experts, and user feedback to ensure our reviews are helpful, truthful, and hopefully a pleasure to read!
We take research seriously. To make sure we’re offering our readers the very best solutions in a given software category, we are methodical, rigorous, and expansive in our research. We consult with HR professionals, vendors, and industry experts. We cut through the noise to bring you a carefully curated list of vendors, along with other essential information, to help you find the right software platform for your business.
Here’s how we chose who makes the cut:
Product: We believe in gaining a comprehensive understanding of a product before we recommend it, so we start by getting to know the software. Whenever possible, we meet with a senior executive (CEO or Head of Product) for a demo and Q&A. We also test the product ourselves to make sure it has a solid UI, intuitive workflows, and the features to make it a best-in-class offering.
User feedback: We go straight to the source and compile feedback on user experience. Real-world input supports our commitment to diligence in our software evaluation methods and the products we recommend. Keeping up with the everyday experience of HR pros also puts new vendors on our radar, and it keeps us close to our community so we can better connect the right products to the right people.
Financial metrics: We are certified finance nerds, so we use all the data we can get our hands on to make selections for our guides. We comb through data for concrete statistics like retention rates, growth, profitability, and scalability. We evaluate the bottom line of each product because we know making a software purchase can put your reputation on the line.
Best for a use case: Software is never a one-size-fits-all product. Sometimes the best solution is free or cheap. Other times it’s the one that is best for global companies or the one that’s sized right for early-stage startups. Keeping this in mind, we include solutions across the spectrum so our readers can find the best fit for their unique needs.
Here's more detail if you want to read more about how we research vendors. Our dedicated staff writers rely on hard data, impartial experts, and user feedback to ensure our reviews are helpful, truthful, and hopefully a pleasure to read!
We track thousands of HRTech solutions. These are the best Employee Engagement Tools and services per our research and expert council.
Why we love it
:
Deel is most known for their global payroll system, but they've expanded their offering a ton to give HR teams a great way to manage and engage colleagues internationally.
Deel
Review:
Deel was built in a global, remote first way which shows up in many small ways throughout the product. For example, they have a feature called "connections" which enables colleagues to connect either 1:1 or in groups to get to know each other better. This is very much trying to simulate the interactions and bonds you'd experience in an office. This "connection roulette" is great for meeting new colleagues, or expanding your network within your organization.
Like any good HR tool for employees, you can work with Deel's employee engagement module right from Slack. Employees can receive pulse surveys and answer them, which drastically increases the number who actually do. You can also translate a survey into a slack group around shared interests with the click of a button. Now employees have something to connect on beyond the latest project they're working on.
Overall, it's impressive to see this level of employee experience software built our from a company that was originally started to solve a very different problem (global payroll).
Deel
Customers:
Deel
Stats:
Deel
Pricing:
A cool thing about Deel is that you can sign up for free and play around with the tool, not being charged until you pay your first team member. Once you do, pricing for Deel will vary as follows:
Best For
Why we love it
:
WorkTango combines engagement surveys, continuous performance management and employee recognition into one powerful platform to help you improve employee experience and by extension, company culture.
WorkTango
Review:
WorkTango packs features for employee engagement, rewards and recognition, and performance management—all into a single user-friendly platform. Their three-pronged approach allows People teams to use one vendor that seamlessly shares data across all three modules.
To put it in stats, WorkTango sees over 80% of users engaging with their platform on a monthly basis. They also have a customer retention rate of over 90%.
WorkTango
Customers:
Allianz, Hitachi, Kia Motors, Patagonia
Allianz, Hitachi, Kia Motors, Meredith, Patagonia
WorkTango
Stats:
WorkTango
Pricing:
WorkTango has three plans. The pricing of those plans depends on the modules included. For example, you can either purchase Kazoo’s Recognition or Performance solutions individually or have them combined in a single plan (i.e. the full platform). When billed annually, the pricing of Kazoo’s plans is as follows
WorkTango has three plans. The pricing of those plans depends on the modules included. For example, you can either purchase WorkTango's Recognition or Performance solutions individually or have them combined in a single plan (i.e. the full platform). When billed annually, the pricing of WorkTango's plans is as follows:
Best For
Although WorkTango can be used by any company size, from SMBs to Fortune 100 enterprises, their 600+ clients are predominantly mid-sized to small enterprises in knowledge worker industries, such as software & tech, FSI, healthcare, and business services.
Why we love it
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Unlike many vendors in the recognition space, Motivosity believes in an employee driven culture which manifests itself in a product focused on peer to peer recognition and engagement versus the top down nature of most incumbent players in this space.
Motivosity
Review:
Motivosity combines four products in one. Their platform allows you to connect with employees, understand their performance drivers, and recognize them for a job well done. What’s great about Motivosity is that it isn’t just for managers to use, but employees too. The platform facilitates peer-to-peer recognition so everyone’s feedback is heard.
Motivosity
Customers:
Instructure, University of Michigan, WGU, Cotopaxi, HealthEquity
KPMG, Bosch, Toyota, cotopaxi, WGU
Motivosity
Stats:
Motivosity
Pricing:
Motivosity’s pricing works per module. “Connect” is included with every license of the other three. They do offer a free trial for each of them and the pricing is as follows:
Motivosity’s pricing works per module. “Connect” is included with every license of the other three. They do offer a free trial for each of them and the pricing is as follows:
Best For
Movitosity’s employee recognition software has customers from 10 person startups to 10,000 employee large enterprises. However, their sweet spot tends to be mid market (100-3,000 employee) companies that are looking to take their employee experience to a new level.
Why we love it
:
Aside from the fact that they snatched one of the best possible names for an employee recognition and engagement platform, Kudos® features robust people analytics that provide companies with insights into their employee experience and the overall health of their work culture.
Kudos
Review:
Kudos® is a cloud-based employee recognition and engagement platform. Leveraging the impact of peer-to-peer recognition, values reinforcement, open communication, and actionable feedback, Kudos helps organizations boost engagement, reduce turnover, improve culture, and drive performance.
With robust dashboards and real-time people analytics, Kudos® provides organizations with deep insights and a clear understanding of their workforce.
In addition to software, the team at Kudos® also offers consulting services for companies that need extra help.
Kudos
Customers:
KidsPeace, Kronos, DHL, Chewy.com, Make A Wish
ATCO, DHL Express, Bulgari, Arch Insurance, KidsPeace, Make-A-Wish
Kudos
Stats:
Kudos
Pricing:
Kudos has two editions which are priced as follows:
Kudos has two editions which are priced as follows:
Best For
Kudos® is best-suited for companies with large teams, from 250 to thousands of users in practically any country and industry.
Why we love it
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Leapsome is highly flexible; you can choose to build on their best-practice surveys and questionnaires developed by psychologists or customize everything — from questions to timelines and anonymity settings.
Leapsome
Review:
With customizable, easy-to-set-up employee engagement surveys, Leapsome allows you to measure the pulse of your company culture and make strategic decisions based on real-time insights. The platform also features Natural Language Processing and Machine Learning technologies that analyze written responses to open-ended questions, helping you quickly uncover sentiment, identify common themes, and undertake data-driven actions to tackle the biggest challenges.
Leapsome
Customers:
Mercedes Benz, Spotify, Trivago, Eventim, Babbel, Plus Dental
Leapsome is used by many well-known companies, including Spotify, +Babbel, Unity, PayFit, Learnerbly, Modus Create, Spryker, DCMN, and more.
Leapsome
Stats:
Leapsome
Pricing:
Leapsome’s pricing depends on the number of your employees, the modules you want to use, and the length of your contract. Its modular pricing starts from $7 per user per month when billed annually. To get a detailed quote, contact Leapsome’s sales team. You can also test out Leapsome free of charge for a full 14 days - no credit card required.
Leapsome’s pricing starts at $8 per user per month. You pay for the module(s) you want to use, which are:
Best For
Leapsome can be used by companies of all sizes across different verticals.
Why we love it
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Officevibe helps companies engage employees and increase their satisfaction - all while nurturing managers and improving how they tackle challenges in the workplace.
Officevibe
Review:
Officevibe is a cloud-based platform that focuses on employee engagement and manager growth. It allows managers to measure employee satisfaction through pulse surveys, then provides them with guidance on how they can improve work environment and culture. The platform packs several pre-made templates and questions to ease the survey creation process. It also offers features for polls creation, reporting, 1:1s planning, scheduling, and more.
Officevibe
Customers:
WeTransfer, Dyson, Bose, PayScale, Trivago
Officevibe is used by over 3200 companies worldwide, including PayScale, Bose, Trivago, Dyson, Nintex, and more.
Officevibe
Stats:
Officevibe
Pricing:
Pricing: Officevibe has three plans:
Officevibe has three plans. When billed annually, they cost as follows:
Best For
Officevibe can be used by companies of all sizes.
Why we love it
:
Not only is Peakon a great employee engagement solution, it has a ton of analytical functionality that makes it great for people planning too.
Peakon
Review:
Peakon is a data driven solution focused on allowing organizations to make better people decisions. Their people analytics software includes real time management training modules that are suggested based on employee data. While based in Denmark, their largest market is the US. Peakon powered data is being used in their customers’ annual reports alongside more traditional financial metrics. Peakon was recently acquired by Workday.
Peakon
Customers:
Peakon
Stats:
Peakon
Pricing:
Peakon has three different plans:
Essential is the basic plan. It offers the baseline engagement features, a mobile app, an d 24-hour online support.
Business is the next plan. It provides everything from Essential, but adds personalized benchmarking, custom insights, action plans, and HRIS integrations. You'd also have a dedicated Customer Success consultant.
Premier is the top level plan. You'll receive everything previously mentioned, plus micro-learning sessions, attrition prediction, hierarchy mapping, business impact metrics, and unlimited custom dashboards. You all have extended Customer Success support and change management training.
You must contact a Peakon representative for cost details.
Best For:
Peakon will be best used by large and enterprise sized organizations who can make use of the nitty gritty people planning features.
Why we love it
:
Synergita helps company’s dig deep to understand their employees’ performance and company culture. The platform’s natural language processing (NLP) feature allows you to uncover sentiment, while HiPo Score helps you identify top performers.
Synergita
Review:
Synergita is a cloud-based solution for employee engagement, recognition, performance management as well as goal setting, and tracking. To achieve all of the above, the platform packs a comprehensive set of features including engagement surveys, AI-powered sentiment analysis, measure culture score, performance reviews, 1:1 meetings, e-communication, peer recognition, HiPo rating, and employee development planning.
Synergita
Customers:
Secova, Global Edge, Indegene, American Micro
Synergita
Stats:
Synergita
Pricing:
Synergita has three modules, Engage, Perform, and OKR. When billed annually, those modules are priced as follows:
Note: Synergita’s modules can be combined together. You can take advantage of the price calculator on their website to find out how much your subscription is going to cost based on the modules you need.
Best For:
Synergita can be used by companies big and small, across different industries.
Why we love it
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With over 30 science-backed and customizable survey templates, detailed analytics, and more, Culture Amp helps over 6,000 companies keep their employees engaged. Behind their all-in-one employee experience is platform is a team of data experts focused on all things engagement.
Culture Amp
Review:
Culture Amp is an all-in-one employee experience platform, that runs the gamut from engagement to performance management to employee development and skills coaching. With over 6,000 customers that include some big names across many industries, it's a tried-and-true solution for any company looking to boost engagement efforts.
Culture Amp
Customers:
Culture Amp
Stats:
Culture Amp
Pricing:
Culture Amp has three different plans. Each one features all of the engagement and performance management features that CultureAmp is known for. The plans differ in coaching and education features.
The plans are as follows:
You may also purchase the employee engagement or performance management modules individually. While you must contact a representative for exact pricing, as these will vary depending on the modules subscribed, most companies pay between $3 to $9/per person per month.
Best For:
Why we love it
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For employee engagement: TINYpulse saves you time by providing crystal-clear, actionable insights about your team’s engagement. It allows you to distribute surveys and use the data to identify trends and take appropriate action on them.
TinyPulse
Review:
TINYpulse Engage lets you send out standardized surveys at the perfect time. While it has a library of over 300 pre-built templates and science-backed questions, you still have the option to choose a different question from the library or write your own.
Surveys are available in five types: Scale 1-5, Boolean, Open Text, Multiple Choice, and Multi-select. You can schedule, pause and remove these surveys at any time. You can make these surveys completely anonymous so your employees feel more comfortable responding honestly. You can even send private messages to respondents to clear any doubts you might have about their feedback.
TinyPulse
Customers:
TINYpulse’s customer list includes Microsoft, First Financial Credit Union, One Click, Wheelhouse DMG, and more.
TinyPulse
Stats:
TinyPulse
Pricing:
Best For:
TINYpulse is suitable for mid-sized and large businesses to boost their retention rate and relationship building among teams.
Why we love it
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Empuls is one of the few employee engagement platforms that let you create your own social intranet to keep them abreast of the latest company updates, industry news, and seek feedback via interactive polls and quizzes. Your team can also celebrate milestones using built-in rewards, gift cards, and exclusive employee discounts.
Empuls
Review:
Empuls is one of the few employee engagement platforms that let you create your own social intranet to keep them abreast of the latest company updates, industry news, and seek feedback via interactive polls and quizzes. Your team can also celebrate milestones using built-in rewards, gift cards, and exclusive employee discounts.
Empuls
Customers:
Empuls has over 1000 global customers, including Prodevans, Bahwan Cybertek, Magzter, FCA India Automobiles Private Limited, KPIT, Quixy, and more.
Empuls
Stats:
Empuls
Pricing:
Empuls offers three pricing plans. Here are the prices if you choose to pay annually:
Best For:
While Empuls offers several competitive features for every business, it’s most suitable for small to medium-sized businesses who want to build a people-first environment.
Why we love it
:
15Five provides administrators with access to assessments that collect employee feedback on topics including working from home, and diversity & inclusion. The questions are science-backed and confidential, allowing employees to be candid when giving their feedback.
15five
Review:
15Five’s Engage tool helps HR leaders start meaningful conversations and get actionable feedback from their team members. The tool lets you have an engagement score and measure the response rate. It also lets you view response breakdowns, heatmaps, people involved, and more.
As an administrator, you get access to existing science-backed assessments and an intuitive dashboard that lets you perform weekly check-ins and 1-1 conversations to stay connected with your team. You can also use the High Five feature – a small, quick gesture of appreciation – to drive connectivity and gratitude within your teams.
15five
Customers:
15Five’s customer base includes Hubspot, Spotify, American Red Cross, Clearbit, Pendo and more.
15five
Stats:
15five
Pricing:
Best For:
15Five is more suitable for growing companies and enterprises wanting to ensure that they're getting feedback from all corners of the organization.
Why we love it
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With an adoption rate of over 90%, Assembly is a rewards and recognition platform that also allows you to customize and send out all sorts of engagement forms and receive actionable feedback.
Assembly
Review:
Assembly started out as an employee rewards product and rapidly grew into a comprehensive platform that facilitates employee engagement, project management, and performance management.
Thanks to customizable forms and workflows, companies can use Assembly to send pulse surveys, conduct routine standups and 1:1s, track progress, automate employee recognition, and much more.
To put it in numbers, Assembly sees around 90% of employees use it on a monthly basis which is evidence that companies are successfully using it to build stronger cultures with more engaged employees.
Assembly
Customers:
Cocacola, Quest Nutrition, Nesco Resource, HelloTech, Amazon
Assembly
Stats:
Assembly
Pricing:
Assembly has four plans that are priced as follows:
Best For:
Assembly can be used by companies of all sizes across different verticals.
Why we love it
:
Reward Gateway is an employee engagement platform that combines employee recognition and reward, surveys, communication, discounts (instant vouchers and cashback offers), wellbeing and analytics in a single solution.
Reward Gateway
Review:
Companies looking to boost their employee retention should take a look at Reward Gateway’s engagement solution (we also have them featured on our rewards page). Their product offers employee communications, peer to peer recognition, automated awards and so much more.
Reward Gateway
Customers:
Ikea, McDonald's, Unilever, Heineken
Reward Gateway
Stats:
Reward Gateway
Pricing:
Reward Gateway does not publicly share price. You will have to get in touch with a salesperson.
However, if you are a UK customer, they offer small business pricing for companies with under 100 employees. It costs £6 per employee.
Best For:
Reward Gateway is best for any company looking to boost their engagement efforts.
Why we love it
:
What makes Quantum Workplace stand out is their hands-on customer service. Once you buy their software, you don’t just get a one-off implementation service that most vendors provide but instead an ongoing support team that helps you make the most of your investment.
Quantum Workplace
Review:
Quantum Workplace’s employee engagement software is easy to navigate and is highly flexible in terms of customizations. It has three types of engagement tools: Engagement surveys, pulse surveys, and lifecycle surveys.
While the first type of survey is more in-depth and conducted after a long period of time (usually annually), pulse surveys allow teams to quickly survey employees on any topics and get real-time feedback. On the other hand, lifecycle surveys are fully automated and take place during key moments like hiring, onboarding, and retirement.
All the tools are built with research-backed survey design and provide you with multiple ways to slice your data.
Quantum Workplace
Customers:
Quantum Workplace is used by over 10,000 companies, including Dentsply Sirona, Panera Bread, Fossil Group, DSW, BKD, and Getty Images.
Quantum Workplace
Stats:
Quantum Workplace
Pricing:
Pricing is not disclosed upfront but you can get it after booking a demo.
Best For:
Quantum Workplace is best suited for mid-sized and large enterprises who have greater needs for engagement.
Why we love it
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Bonusly helps bring visibility around small wins in multiple ways. You can create surveys to communicate with employees, integrate it with your communication tools to boost recognition, or evaluate recognition trends with detail reports.
Bonusly
Review:
Bonusly’s goal is to increase employee engagement and retention through authentic interactions and positive reinforcement. Through its social media-style interface, Bonusly allows employees to shout out their colleagues for great work on a company-wide scale. Bonusly has also recently added an employee feedback feature, allowing companies to gain real-time, actionable insights into employee satisfaction levels through pre-made and custom surveys.
Bonusly
Customers:
Hulu, InVision, SurveyMonkey, Headspace, and more
Bonusly
Stats:
Bonusly
Pricing:
The pricing details of Bonusly are as follows:
Note: Free trials and demos are available
Best For:
Bonusly serves companies in different verticals. As for company size, Bonusly has been used by companies between 50-5,000 employees.
Employee engagement software is a solution that enables businesses to collect data on the health of company culture through employee surveys that gather feedback on employees. This differs from performance management software as its focus is on tracking individual, group, division, and company goals. However, several vendors have a combined engagement and performance management solution.
Here are some other benefits of an employee engagement program:
Employee Experience: An employee engagement app allows your human resources team to engage employees by understanding what they care about and then incorporating that feedback directly into the culture of the company. Employees are heard, and their key concerns are addressed, leading to less employee turnover and higher productivity. This starts with employee onboarding (and even the hiring process) and goes through the entire employee lifecycle.
Real-Time Feedback: Unlike an annual employee engagement survey, most engagement platforms now gather continuous data on what’s happening in the company. Often, the mechanism for collecting this information is through pulse surveys that ask only 1-2 questions and therefore have very high response rates. They also offer real-time feedback on issues that are important to the company or a given team.
Strategy: Most employee engagement programs now have a playbook built in that offers a de-facto employee engagement strategy for HR teams who aren’t large enough to figure out exactly what they want to accomplish. This comes in the form of best practices around how often and how much to ask, what questions to ask, and what teams and even professional services to help you figure out how to interpret the data you collect.
Talent Management: An employee engagement platform means you have a more holistic view of what’s going on with your company across the entire employee lifecycle. The People Operations team and functional leaders now have a new weapon to understand and diagnose cultural issues before they spread to the rest of the company.
Employee Performance: In addition to engagement, many of the best employee engagement solutions will offer a performance aspect that can be used in evaluating how employees' efforts are contributing to the greater efforts of the organization and how they stack up relative to their peers. Sometimes the data collected is anonymous and used mostly to evaluate teams or offices. Other times it's tied to an individual and can be used for performance reviews.
Actionable Insights: One problem with annual employee engagement surveys is that the data can take a long time to collect and analyze. A lot of what is uncovered generally relates to the employee experience but lacks actionable next steps. The best employee engagement tools will allow your human resources team to collect actionable, real-time data.
Employee engagement system implemented = no more culture issues: The most successful companies pair a good employee engagement platform with values that are meaningfully aligned with company culture. Without a solid identity and company culture foundation, even the best employee engagement software will be ineffective. The right solution can also help kickstart your efforts, but it won't fully solve your culture and management issues. “The software doesn’t replace the human connection.” - Tracy Marie, Founder of Hire Incentive.
Employee engagement system implemented = no more disengaged workers: Disengaged employees are not going to turn into superstars overnight. But, by taking in employee feedback, using those insights to change the culture, and building an overall engagement strategy, HR teams can increase employee morale while decreasing turnover. It can be a long process, but one worth starting today.
Employee engagement system implemented = done in the blink of an eye: Once you start to move forward with an employee engagement platform, be weary, as a big pitfall that HR teams fall into when getting these solutions set up is in the implementation. Like many HR tools, employee engagement systems can take time to integrate with the rest of your HRTech stack. It’s also essential to develop a strategy for rolling this out so that employees and managers see this as a value add, not just another chore. The communication plan needs to be locked down well before rolling out the tech to individuals.
Pro Tip: You are ahead of the game if you've used a cross-functional buying committee to purchase this solution. You can leverage the committee members to evangelize your new solution to the different groups of employees at your organization.
When you start with one of these solutions, pick one or two modules that are the most interesting to you as a starting point. People analytics teams shouldn’t get overwhelmed by the myriad of modules in these tools and shouldn’t give their employees a chance to either. You can get a lot of value from something as simple as employee recognition - and slowly allow the rest of the modules to become part of your people processes.
Employee engagement software allows companies to have a better understanding of the health of their organization. These solutions give People and HR teams more insights into what is working and what needs to be fixed. Within the broader world of HR Software, it's a very important thing to get right.
As a result, employers can reap benefits by increasing the productivity of their workforce and by studying losses caused by employee attrition. Plus, we all got into HR In the first place to help people have a better experience at work, right?
We’ve designed this calculator to help you think through the basic ROI from using one of the best employee engagement solutions. We highly suggest you use the video to the right to understand best how to use this spreadsheet!
We also have a page on our site dedicated to HR Tech ROI calculations if you want to check it out.
calculator video. Title: How to calculate the ROI from Employee Engagement Software
When you get on a demo with one of these vendors, you’ll want to understand key concepts regardless of your industry or specific use case
What is the core philosophy behind your product?
Some vendors are focused on employee health, others on company health. Some started by operationalizing OKR tracking, others employee recognition. Find the vendor that best aligns philosophically with your organization. You’ll find their product manifests their beliefs in what the most critical aspects of culture are.
Do you have these features that we need?
While there is feature parity across many of these vendors, you should definitely be keeping a list of key features that you want and when they will become available for vendors who have them on their roadmap. We have an organizer spreadsheet here that you can use to keep notes across your various demos (it also has lists of sample features you will want to look at).
People matter and we encourage you to touch base with whoever will be your customer service rep, as that will be a key part of using any performance management system. In this category, more than others, we found HR people, again and again, talking about how their customer success manager made or broke their experience.
Is your product AI-driven software?
AI is now a part of these software platforms through sentiment analysis which can give high-level overviews into how a given team is feeling - and what the key weaknesses are in a given sub-culture. Understand how AI is part of the solution you’re looking at or how the team thinks about using AI to improve their product over time.
What are the best practices for internal communications around rolling out new employee engagement software?
Definitely ask for the best practices for internal communications around rolling out a new employee engagement program. You don’t want to start sending employee engagement surveys without the proper warning. A pro tip here is to definitely communicate the “why” behind this new program to employees - and especially play up how this will increase the employee experience.
Do your survey tools have integrations with other platforms like Slack, Outlook, and Gmail, or is there a mobile app that employees have to download?
Understand how the HR team can see employee feedback. Is it mobile-friendly, are reports sent automatically to the team, and how long after a survey is sent out are you able to see the information? This last point is especially important for solutions that aggregate all information anonymously, as they typically will not allow leaders to see results until a certain number of employees have given feedback.
What are some use cases of employee engagement software?
Some use cases of employee engagement software include gaining insights into company culture, reacting to issues with actionable insights, and managing the talent lifecycle.
When should you use employee engagement software?
There’s no specific point - Christina Moran, Vice President of MarshBerry shared. “Some organizations get by with doing employee engagement surveys using free survey tools and rolling all the information up manually. Like with any software purchasing decision, the software should make your life better, easier, and higher-performing in the realm it’s being added to. It should be an enhancement, a value-add, not just an accepted cost.”
And I agree with her. There are no satisfying answers for this question. But the following can be helpful for you in terms of detecting “the signs” to consider onboarding employee engagement software to your business: when your employees are disengaged, when your output declines, when your culture isn’t strong, and when you have long time-to-hire waits.
What is the best employee engagement software?
The best employee engagement software solutions are:
We wrote a bit about cross-functional buying committees in the past and think they are relevant for employee engagement platforms.
A cross-functional buying committee is a group of five to ten people who care about a given topic, in this case, culture. They brainstorm and then figure out the best way to tackle the issue: to execute some initiative, in this case, buy employee engagement software. Then, there are usually one to two leaders in the group who do all the work of executing the initiative. They usually have KPIs related to the initiative's results - and of course, in this case, they will be the people in charge of talent management.
There are some huge benefits to having this committee. First off, getting a budget for your initiative is so much easier. You now have leaders from marketing, sales, and engineering on your side when you go to the CFO to get money. They can help you pitch and throw their weight behind the initiative.
You also have the help of every organization during implementation. This is especially useful when rolling out a tool like employee engagement, where individuals must be brought into the initiative across all different functions. Having the person from your engineering team on the committee tell their team why they need to use a solution can resonate more than someone from outside the organization doing the same.
The best employee engagement software is a game changer for organizations looking to supercharge their workplace experience and decrease employee turnover. There are no silver bullets regarding disengaged employees or having perfect insights into what’s going on with your business. Our expert Tracie has shared “Thinking adopting employee engagement software will solve all of the concerns is a deadly mistake. The software does not replace the human connection.” However, this is a great place to start.
If your company needs a better way to start gathering employee feedback or is simply looking for ways to improve culture, then our suggestion is to start by getting demos with 2-3 of the top employee engagement software companies to figure out the details around how this would work within your organization. Good luck!
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